Edwin P Gdr

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Verified Reviewer
| map-marker Sacramento, California

Eta on refund

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I SUBMITTED ALL THE INFO ON MY PURCHASE TO BLACK WOLF BUT IT SEEMS IT WILL TAKE LONGER NOW TO GET MY REFUND. THEY CANCELLED THE ORDER BUT I DID LIKE THE PRODUCT AND ENEDED UP BUYING THE PRODUCT ON LINE WITH AMAZON AND RECEIVED IT IN TWO DAYS!
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User's recommendation: BUY BLACK WOLF PRODUCTS THROUGH AMAZON.

1 comment
Guest

This customer is commenting on the wrong business. He bought items from (Black Wolf Nation) We don’t sell men’s skin care products.

Todd W Ilo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Being charged for a subscription that I never have had

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Black Wolf Supply - Being charged for a subscription that I never have had
Black Wolf Supply - Being charged for a subscription that I never have had - Image 2
My complaint is of their customer service, its nonexistent. I have reached out and called this company and have yet to hear back from anyone. Obviously someone else is using my name and my card information without me knowing. But like I said earlier their customer service six! Below Im attaching 2 photos of this company continuously trying to charge my card for a subscription or whatever that I dont have!
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Cons:
  • Customer service

Preferred solution: All I want is for them to stop running my card and for them to provide me the address on the account they are attempting to collect for. I want to catch whoever this person is that’s using my identity! And these people can certainly help do that

3 comments
Guest

You are leaving a review for the wrong business. Just like all the other complaints.

We are Not Black Wolf Nation. We do Not sell mens skin products.

Guest
reply icon Replying to comment of Guest-2380498

Please give me the correct information and I apologize for the mistake

Guest
reply icon Replying to comment of Guest-2380509

Remove your review. This is the wrong business you are complaining about

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Todd W Ilo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Being charged for a subscription that I never have had

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Black Wolf Supply - Being charged for a subscription that I never have had
Black Wolf Supply - Being charged for a subscription that I never have had - Image 2
Their customer service is nonexistent. They are trying to charge my card 39.99 on several occasions and I dont have any subscription or anything else with this company which tells me someone is using my identity and if they are all I would like this company to do is give the address they have for this account and I can have the authorities handle it from there but I can not get anyone to help. But yet they are right on top of charging me for a service o dont have. *** customer service. Todd Woods- the real Todd Woods
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Preferred solution: To give me whatever information attached to the account they are charging me for so I can have whoever. Is using my account information arrested

User's recommendation: Don’t waste your time

1 comment
Guest

You are leaving a review for the wrong business. Just like all the other complaints.

We are Not Black Wolf Nation. We do Not sell mens skin products.

Edwin P Gdr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Timmins, Ontario

About refund

Black Wolf Supply - About refund
Black Wolf Supply - About refund - Image 2
My order# is 493849 I paid $69,61 on 10/21/23 which never arrived. I would like my money back in my account ending in 2178.
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Loss:
$6961
Pros:
  • Good product idea
Cons:
  • Did not deliver

Preferred solution: Full refund

1 comment
Guest

This customer is commenting on the wrong business. He bought items from (Black Wolf Nation) We don’t sell men’s skin care products.

Wilbur L Tkd
map-marker Colton, California

Speak to a live person about your product & purchase

NLeft numerous voice mails requesting phone contact assistance to no . Your customer service # is worthless.
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Mike K Bwh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manhattan, Kansas

They were perfectly legit for me.

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Black Wolf Supply - They were perfectly legit for me.
Black Wolf Supply - They were perfectly legit for me. - Image 2
I ordered a Hoge Laser Grip for my Sig P938 and it clearly states on their site that shipping will take 4 business days to happen. I contacted them at 4 days on FB. They responded in a timely manner saying they were running a bit behind. I said I needed it by a certain date that my schedule allowed. They said they couldn't get it to me by that date. I asked that they refund me if not. They did so promptly. I then was notified that my work schedule was revised and I was free for an additional week. I sent a message and they said if I re-order, they'd get it in the mail. I did and had the grip 3 days later! They aren't absent and are a real company that just seems a bit overwhelmed. They aren't Amazon, but you can take them for their word. That's my experience and feel they deserve it to be heard.
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User's recommendation: A little patience and you will get your merchandise. Their prices are great..

Larry N Xyk

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Verified Reviewer

Never received item

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I placed an order and never received my item! After 6 business days I asked for a refund and never got a response so I had to get my credit card company to reverse the transaction! AVOID like the plague!
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Cons:
  • Scammer

Preferred solution: Warn other potential customers

User's recommendation: AVOID!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Belmont, New Hampshire

Mailed to WRONG ADDRESS

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Black Wolf Supply - Mailed to WRONG ADDRESS
I tried multiple times calling them WHY THIS NEEDS TO BE FIXED I KNOW THINGS HAPPEN BY ENOUGH DELIVERED TO NOT ME WAITING NOW
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User's recommendation: Save your money

Anonymous
map-marker San Bernardino, California

Order by mistake

I ordered body wash and shampoo, And some how the scrub brush was ordered by mistake and i want to cancel that $31.97. Please send me the wash and shampoo. Your product is great you now have a good customer and i will tell All my friends great job percent. Happy.
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User's recommendation: Yes All my friends

1 comment
Guest

You are leaving a review for the wrong business. Just like all the other complaints.

We are Not Black Wolf Nation. We do Not sell mens skin products.

Anonymous
map-marker Tallahassee, Florida

Product

I never received your product you took money off my card reimbursement my money call me asap 850264****
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User's recommendation: Don’t buy their products and I didn’t receive they product but they charge me for it

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Charlotte, North Carolina

Refund

Black Wolf Supply - Refund
I was charge $65.62 & I didnt authorize that payment to be taking out of my account @ all and I also want to unsubscribe from this site please in thanks
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1 comment
Guest

Hello, The company you are talking about is “Black Wolf Nation” Black Wolf Supply is a sporting goods dealer. We do not offer any type of subscription

Tomas B Gly
map-marker Bellevue, Washington

I don’t receive my product I tried so hard to comunícate with them

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They never answered the email the customer service phone number is not working everything is a mess I don not if my package is lost or what a going on
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User's recommendation: Don’t buy nothing with black wolf

1 comment
Guest

Wrong business review

Dale P Jid

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Really slow delivery

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Ordered on a Friday morning got confirmation of a shipping label the following Wednesday, tracked it and according to post office it didnt arrive at their local post office until Thursday Took them 5 days to get my order to the post office !
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Cons:
  • Slow shipping

Preferred solution: Deliver product or service ordered

User's recommendation: Buy some place else a company is only as good as it’s service

3 comments
Guest

Hello, The company you are talking about is “Black Wolf Nation” Black Wolf Supply is a sporting goods dealer. We do not offer any type of subscription

Guest

Fake review

Guest

We have a 3-4 business day processing timeframe which is displayed on our homepage, at checkout and in our terms and conditions. This customer received the item well within stated timeframe. We have no idea if this is a real customer on this site.

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Dusty S Vuu

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Verified Reviewer

Product never received

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Product supposedly shipped, but still have never received over a month. Tried reaching out to company, told my responsibility to contact post office about missing product. Contacted local Post Office, they tried tracking package, no luck. Let company know and never hear anything back. I guess I got scammed out of some money by them!
View full review
Loss:
$16
Cons:
  • Communication sucks

Preferred solution: Apology

User's recommendation: Buy at your own risk!!!!

2 comments
Guest

Buyer received tracking number. USPS was slow in delivery.

Buyer blamed us for USPS slow delivery. Buyer did receive item

Guest
reply icon Replying to comment of Guest-2256916

Wrong business

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Anonymous
map-marker Wirtz, Virginia

Cancels orders then puts items back in stock

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I placed an order for a knife, takes them 4-5 days to cancel saying it's not in stock with my refund money in limbo, then the very next day magically the knife is in stock. Don't trust these people they don't know what they are *** or are just pulling favors for people they like.
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User's recommendation: avoid

2 comments
Guest

Customer ordered an item restricted by his location. His order was cancelled

Guest
reply icon Replying to comment of Guest-2106472

Bad buyer

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Shovelhead

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Without cause they canceled my order

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Black Wolf Supply - Without cause they canceled my order
Updated by user Feb 20, 2021

I have not personally been contacted by Black Wolf. After no response, I filed a complaint via the Better Business Bureau.

Black Wolf finally responded to the BBB and made false claims that I “demanded” a multitude of demands and used a lot of profanity. None of which...

Original review Jan 20, 2021
I ordered and paid in full for a product that Black Wolf Supply had & currently still has in stock. Immediately, I received an order confirmation email from them. Three days later I received an email stating Black Wolf Supply canceled my order and refunded my $305. The only explanation given was Suspicion Transaction. Im a law abiding citizen with no criminal record, business owner, my payment was paid in full..... what is suspicious about that? I called the phone number listed on their website 16 times over a couple days and no one ever answered. I have sent 6 emails inquiring why they canceled my order and more importantly what they meant by claiming Suspicious Transaction and as you have probably guessed, they have not responded. Anytime a company takes the role of judge and jury, unjustly assigns punishment to its customers that have done absolutely nothing wrong and doesnt have the curtesy of responding to emails or returning phone calls.... I personally classify this style of behavior as that of a tyrant dictatorship. I have given ample opportunity for them to ask questions, explain their actions, at minimum they need to explain what is suspicious about an honest consumer purchasing their product. Possibly, that is the issue.... honest, law abiding, hard working people that actually pay their bills are not welcome to do business with a company that spews falsehoods and is to cowardly to explain their actions. The automated cancellation email clearly stated they refunded my total purchase price in full. As of this very moment, the money has not been posted in my bank account.
View full review
Loss:
$35
Pros:
  • Competitive shipping rate
  • Competitive product pricing
Cons:
  • Refuse to respond to multiple emails
  • Will cancel your order
  • Customer service sucks

Preferred solution: Delivery of product purchased, an apology for the way I’ve been treated, I’m open to their suggested compensation for making me feel like and implying I am some sort of con artist and/or criminal

User's recommendation: Be precaution supporting the company that treats customers criminals and when questioned they act like school children, swelling up like a toad frog and refusing to respond.

3 comments
Brendy Mqu

Seems to be an honest review of a company that uses employees to try and dismiss any claims against them. I’ve seen 6 reviews of this company across 3 different sites and only 1 was good.

I will be steering clear of them and by my gear elsewhere. Thanks for the review.

Guest

This dude is crazy

Guest
reply icon Replying to comment of Guest-2122050

Bad buyer

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